§1 SUBJECT MATTER OF TERMS AND CONDITION
1. Terms and Conditions determine rules related to the provision of services, liability and a stay in the Property and is an integral part of the agreement which shall be concluded at the moment of signing a registration card, as well as through making a reservation or paying an advance payment or the whole amount for stay in the Property. By the above acts, the Guest shall confirm that has familiarized and accept provisions of the Terms and Conditions.
2. The Terms and Conditions shall be applicable in the property “Noclegi Stadion” and in relation to all people staying therein.
3. The Terms and Conditions are accessible at the property Reception Desk, in every property room as well as on the website www.noclegistadion.pl
§2 HOTEL NIGHT
1. A rooms are rented for hotel nights.
2. The hotel night and check-in time start from 4 p.m. and lasts until 12 p.m. of the following day.
3. If a Guest has not determined time of a stay on checking in, it is assumed that the room is being rented for one hotel night.
4. The Guest shall request for extending a hotel night at the Reception Desk until 10 a.m. on the day of the end of the stay at lat-est. The Property may not take into account the request for extension of hotel night in case of booking all bed places (rooms) or when Guests do not keep to the binding Terms and Conditions.
5. In case of situation if the guest doesn’t left from room until 12 p.m., the property will charge the guest for additional extension fee of PLN 30 for each extension hour.
6. The Property reserves the right to refuse the request for extension of a stay of the Guest in the property if the full payment for current stay has not been made.
§3 BOOKING AND REGISTRATION
1. The basis for acceptance of the Guest is providing to the Reception Desk, ID including picture as well as signing a registration card.
2. The Guest may not transfer the room by the truest to others, even within a period of the Guest’s paid stay in the hotel.
3. The Guest shall be obliged to pay for the whole stay on the checking-in day at latest.
4. In case of high occupancy of property, the property reserves the right to collect an advance payment in the amount of 100% of the reservation value within 7 days before the arrival. The advance payment shall not be returned in case of the cancelation by the Guest. If the advance payment is not credited on the property bank account within the prescribed time, the property reserves the right to cancel the reservation.
5. Persons who are not registered in the property, may stay in the room as guests from 7:00 a.m. until 10:00 p.m.
6. The Property may refuse to accept the Guest who grossly violated the Terms and Conditions during his/her previous stay.
7. In case of resignation by the Guest from a stay during the hotel night, the Property shall not return payment for this hotel night.
8. The reservations non-prepaid shall be maintained until 4 p.m. on the arrival day. If the Guest is falling to appear until 4 p.m. and inform the Reception Desk about delayed arrival, the reservation shall be canceled automatically.
9. While checking-out the Guest shall be obliged to leave the keys at the Reception Desk or in case of situation when the Reception Desk is outside working hours - leave the keys in special key box.
10. The number of people staying in a room cannot be more than specified and agreed at time of check-in with Reception Desk. In another case of situation, the property has the right to request an additional fee for each additional person and to terminate the contract without the obligation to return the previously paid fee.
§4 RESPONSIBITIES OF THE PROPERTY
1. The Property bears responsibility for the loss or damage to items taken in by persons using its service in the scope laid down in Article 846-849 of the Civil Code, unless the Parties agree otherwise.
2. The property Guest shall notify the Reception Desk about any damage as soon as it has been noticed.
§5 RESPONSIBILITIES OF GUESTS
1. Children under age of 12 should stay in the Hotel under permanent supervision of legal guardians. Legal guardians shall bear material responsibility for any damages caused by actions of their children.
2. The Guest shall bear full material responsibility for any damaged or destroyed equipment or technical devices in the property which were caused by the Guest or by persons visiting the Guest.
3. The Property reserves the right to charge the Guest's bank card for the damages caused and found after the Guest’s departure and in case of the absence of the debit card data, the property is entitled to bring its claim directly against the Guest.
4. In case of any failures or damages in the room, the Guest shall be obliged to inform the Reception Desk staff on that fact.
5. Each time the Guest is leaving the room, he/she shall turn off TV, switch off the lights, turn off the tap and close the door with a key due to safety reasons as well recommended to leave the room key at the reception.
6. Due of security reasons, the Guest staying in the room should close the door with the key form inside.
7. The Property has the statutory right of lien on the goods brought by the Guest to the Property in case of delay in payments for a stay or failure to pay for the services provided.
§6 RETURN OF THE LEFT ITEMS
1. Personal items left in the room by the departing Guest inadvertently will be sent back to the indicated address, provided that the receipt by the courier company is ensured.
2. In case of not receiving form the Guest instructions of sending left items back, the Property shall storage the items at the owner’s expense up to three months since the checking-out and after this period the items shall become the property of the Property. Food products can be stored up to 24 hours.
§7 QUIET HOURS
1. Quiet hours are observed in the Property from 10 p.m. to 6 a.m. the next day.
§8 ADDITIONAL PROVISIONS
1. Due to fire protection requirements, any heating and electrical equipment that is not part of these rooms must not be brought into the rooms. For breaking the ban the guest will be charged for additional fee 500 PLN and the above-mentioned devices can be confiscated.
2. In the property we accept animals for an additional fee of 30 PLN/ pet / hotel night. The guest bears full criminal and material responsibility for the damage caused by the animal staying with him.
3. In the entire property smoking cigarettes or tobacco is prohibited and electrical cigarettes. Non-compliance with the prohibition shall be a subject to a fine of PLN 500.
4. The behavior of guests and people using the services of the facility should not disturb the peaceful stay of other guests. The property may refuse to continue providing services to a person who violates this rule. Such a guests is not entitled to a refund for the unused part of the stay.
5. There is a total ban on events throughout the property. 6. In case of losing the key, the Guest will be charged for additional a fee of PLN 50.
Enjoy your stay!